Birmingham & Solihull
07736 648 345
contact@eileenlander.co.uk

Privacy Policy

Clinical aromatherapy massage & reflexology for physical and emotional well-being

We are committed to protecting the privacy and security of our website users and customers. This privacy policy outlines the types of information we collect from our website visitors, how we use it, and how we protect it.

Collection of Information

We collect personal information when you submit an inquiry through our contact form or place an order for our products. This information may include your name, email address, shipping address, and payment information.

We also collect non-personal information through cookies and other tracking technologies. This information may include your IP address, browser type, operating system, and the pages you visit on our website.

Use of Information

We use the personal information we collect to fulfil your orders, communicate with you about your order, and respond to your inquiries submitted through our contact form. We may also use your personal information to send you promotional emails about our products or special offers.

We use non-personal information to analyse trends, administer our website, track user movements, and gather demographic information.

Sharing of Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information with third-party service providers who help us fulfil your orders or provide website services, such as website hosting or email marketing.

We may also share your personal information if required by law or if we believe that such action is necessary to protect our rights, property, or personal safety.

Security of Information

We use reasonable security measures to protect the personal information we collect from unauthorised access, disclosure, or modification. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Retention of Information

We will retain your personal information as long as necessary to fulfil your orders or respond to your inquiries. We may also retain your personal information for a longer period of time if required by law.

Updating or Deleting Information

You may request to update or delete your personal information by contacting us through our website contact form.

Changes to Privacy Policy

We reserve the right to update this privacy policy at any time. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us through our website contact form.